FAQ

Our online store offers a wide range of high-quality eyewear for both men and women. Our collection includes stylish glasses, sunglasses, and prescription eyewear designed to suit various tastes and preferences.

Browsing and selecting eyewear on our website is easy. Simply visit our online store and navigate through the different categories, such as glasses, sunglasses, or prescription eyewear. You can use filters, such as frame shape, colour, or material, to narrow down your options. Once you find a pair you like, click on it to view more details and add it to your cart.

The prices listed on our website typically include the frames only. If you require prescription lenses, you can select the appropriate options during ordering. The cost of prescription lenses will be added to the final price.

We take the security of our customer’s payment information seriously. Our website implements industry-standard security measures to ensure that your payment details are protected. We utilize secure socket layer (SSL) encryption technology to safeguard your data during transmission. Additionally, we partner with trusted payment processors to handle online transactions securely.

We offer a variety of payment options to cater to different preferences. You can make online purchases using major credit cards like Visa and Mastercard. For added convenience, we also accept payments through secure online payment platforms, including PayPal and Apple Pay.

We strive to process and ship orders as quickly as possible. The estimated delivery time depends on various factors, including location and the selected eyewear availability. Generally, your eyewear can take anywhere from a few days to a couple of weeks to reach you. Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.

We want you to be completely satisfied with your online purchase. If, for any reason, you are not happy with your eyewear, we offer a hassle-free return policy. You can initiate a return within a specified timeframe from the delivery date. Please refer to our website or contact customer support for detailed instructions on the return process and eligibility criteria.

Yes, we stand behind the quality of our eyewear. We offer a warranty against manufacturing defects for a specified period. If you encounter any issues with your eyewear due to manufacturing defects, please contact our customer support, and we will be happy to assist you with a replacement or repair, subject to the terms and conditions of the warranty.
We hope these FAQs have provided valuable information about our products and services. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help you find the perfect eyewear that combines style, comfort, and exceptional visual clarity.